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Hello I was in regards to my Alienware. I purchased the unit off of eBay & am running into some issues with the person I bought the

product off of. I have been unable to stay in contact with him &

when I ask him for his personal information he says he doesn't feel comfortable giving it out to me. The only thing I have to prove my ownership right now is just my Service Tag of who I got it from. And also the sevice tag was totally torn out, However i got it by laptop inside technic.

I have none of the customers information, as he didn't feel comfortable giving it out & its been 2-3 weeks now since I've

last made contact with him. I've tried emailing & calling him non

stop but no answer. Now the device is not turning on. Somehow after trying a long time it will just light up the screen and will not show any icons or text, its just irritating me.

Now also my college break is ended. My device is not with me at this time & wont be for a few weeks. I left it at my

house & Im not going to be there due to being on college break.

If the device is with me, whenever i saw the device, i will defenately break it up. My 7 months pocket money sir! please help me. My service tag GZ8DFS1. THANKS FOR PAYING YOUR TIME.

Reason of review: PRODUCT WAS WEIRD.

Monetary Loss: $1100.

Preferred solution: GIVE ME A NEW LAPTOP..

Location: Hyderabad, Telangana

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