I take a delivery of what thought was bad *** gaming lap top, For $3371.87 + tax the systems seem to performed like it was advertised. 9 months into usages, I discovered what a poor qualities it was made from, the hinges that attached to the cheesy cover broken in pieces, I guess from opening and closing the laptop after each use, At a closer inspection I found that the pieces that was attached to the steel hinges are made of plastic with a metal insert into the plastic pieces and it it screws into the metal hinges. Now if Alienware has paid attention to it customers feed back then they would have avoid poor quality control and round out the M15x raw performance. well to make a long story short, I've contacted Alienware for repair, but their excuses was my laptop is out of warranty and I will have to paid for the repairs. I think for $3100 machine Alienware should honor it commitment to it customers and do the right thing..
More Review Details
- Monetary loss:
- Product or service
- Alienware Laptop
- Review category
You May Also Like
- "Bought a 7" RCA tablet (RCT6077W22) back on Friday this last Christmas from Wal-mart and it took only 7 months to die. The battery started to grow slowly. ..."
- "New alienware laptop (with 2k pricetag) dead after less than 6 months. minidisplay port is non functional and has never worked and the laptop came to me with case..."
- "They contradict each other and jumped into that weird conclusion without even telling me. They didn't contact me nor called me, I had to contact them because I wasn't hearing..."
- "Mother's day 2016 started off wonderful until we decided to order carryout from the Denny's at 10445 Atlantic Blvd. Jacksonville FL 32225. The poor customer service can be reached at..."
- " Product: Florist Designed Bouquet - BEST VALUE PER WEBSITE Look at the picture.....Just Pitiful! These "Florist Arranged" flowers which we paid $39.99 for the Deluxe Arrangement (full price). The deal at..."
- "My husband and I purchased a couch and bunkbed from American signature furniture, at the time my husband had extremely good credit but was only offered acceptance now 120 days..."
- "Maybe I can type better this time. Valen, purchased in September of 2010, sent to the rainbow bridge, December 08,2016. Dying from liver failure due to his intestines leaking into..."
- "I searched the web for best price on 32oz Minwax Spar Urethane. Found it advertised as sold by and shipped by Supply The Home. There was a price of less..."
- " I purchased a puppy from Petland South Semoran in October 2016. I paid 2,400 Needless to say I fell in love with my puppy the moment I saw him. So..."