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I recieved my second new Alienware 17 R3 Laptop on 02/24/2016 with the best I-7 Processor a 6820Hk Nivida Geforce GTX 980 32 gigs of ram 256 gb Pcie +1Tbhard drive 4k screen hard drive. Product looks like a great product for a paper weight let me tell you there customer service is a joke there tech support even worse soon as I booted it up got really hot and then blue screen of death after 2 times with junk after spending over 3000.00 I'm done with Alienware and Dell had to fight to get a return label sent to me the first person said it will be in my email in less then an hr or it can take up to 2 days waited over 2 hrs called back finally got a return label to return there paper weight and then told me it will take another 15 days to be refunded ripoff Dell good scam artist never again . If I would have not been persistent I would have not got no where with them take my advice don't waist your hard earned money on Alienware of Dell junk product

Reason of review: Bad quality.

Location: Hazleton, Pennsylvania

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