The company Alienware has treated me absolutely terribly since I placed an order for a $4000 Aurora R6. They were happy to place a block on my credit card for the amount, string me along for a week promising me there was no issues. Then cancelling the order by email,...Read more
Alienware - All down hill from here
Laptop out of box was great. It took a bit longer than advertised to get to me. But i was happy and impressed by the machine. 15 R3 32gb ram. 1tb hard drive. Graphics amp. 1060 and 1070 graphics card. It was great. Till an update cause a internet connection issue. That...Read more
For those of you that have placed orders, you'll probably know by now that you're not getting your laptops as per the estimated date they gave you. (Mine was placed on the 7th of Feb and no Dell employee can give me a date for when I'll get mine.). I think that we all...Read more
- Option to customize gear
I didn't like
- Send you around in circles to different departments
- Dont update customers on changes
Short Review on March 29, 2017
No sound. 4 month old lab top.
Short Review on April 28, 2016
Only had my alienware for about 7 months and video card went bad, worse yet, it was determined that i needed a new motherboard. When the tech came to install we found that the motherboard still had a admin password associated with the machine which wouldnt enable us to set up the pc. I WILL NEVER BY ANOTHER ALIENWARE, DELL PRODUCT AGAIN!!!!!!
Alienware Alpha Review
The customer service sucked. They made me wait 30 minutes for someone to reach me and they gave me a person that told me to do something that would fix my computer for one minute and hanged up i called back and they said all are busy call back later
Alienware X51 Review
Alienware is a waste of time in every reason waiting for a computer for a month and a week. Got a call and have too wait another week maybe more there not sure...?
Hello, I am a Dell customer, I purchased Alien ware R3 17.3" 6th gen laptop from a Dell exclusive brand store in Mumbai , In the 7th month of my warranty period I started facing problems with the laptop. I request for service from Dell, and the problems and number of...Read more
PC had a number of technical issues in the year following purchase which eventually led to having to replace the graphics card. The motherboard also had to be replaced within 18 months due to a manufacturer fault, which meant that the processor and memory also had to...Read more
Well recently I decided to look in my *** alienware x51 r2 because it cant play games without the video settings set to low or medium at a decent fps. When I took out the video card module, all there was was a little black box, and of course all the components that are...Read more
I sent in the computer to the company. They said it would be 5-7 days in repair shop (plus one day up and one day back for shipping). It has no been 3 weeks since I sent it. First they closed the bill before it was finished so no work was done on it. Then they forgot...Read more
I recieved my second new Alienware 17 R3 Laptop on 02/24/2016 with the best I-7 Processor a 6820Hk Nivida Geforce GTX 980 32 gigs of ram 256 gb Pcie +1Tbhard drive 4k screen hard drive. Product looks like a great product for a paper weight let me tell you there...Read more
Spent $1700 on a high end Alienware desktop for my son for Christmas. Purchased 10/5/2015, in advance. It was garbage out of the box. It overheated and they said the video card was just bad. I told them I wanted the whole thing replaced but they said too bad, since...Read more
I didn't like
- Customer support
- Crashing while playing
- Broken computer
Me: My Alienware will not post. I’ve tried several things as directed on your site and many user sites and failed to resolve the issue. The screen remains black, the keyboard lights up, the Alienware logo lights up, the fans (sometimes) come on but does not go past...Read more
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